Shipping Policy

Thank you for shopping with us! We want to ensure that you have a smooth and positive shopping experience, from placing your order to receiving your items. Please read our shipping policy carefully to understand how we handle shipping.

Processing Time

  • Orders are typically processed within 1-3 business days from the time of purchase.
  • Please note that during busy periods (holidays, sales events), processing may take a bit longer. We will notify you of any delays.

Shipping Rates

  • Shipping costs are calculated at checkout based on your location, order weight, and shipping method selected.
  • We offer free standard shipping on orders over $150.

Shipping Methods

We provide a variety of shipping options for your convenience:

  • Standard Shipping: Delivery time of 5-7 business days.
  • Expedited Shipping: Delivery time of 2-3 business days (available at checkout for an additional fee).
  • Express Shipping: Delivery within 1-2 business days (available at checkout for an additional fee).

International Shipping

  • We are happy to ship internationally! International shipping rates and delivery times will vary based on your country.
  • Please note that customs duties, taxes, and other import fees may apply to international orders. These fees are the responsibility of the customer.

Order Tracking

  • Once your order is processed and shipped, you will receive a confirmation email with a tracking number (if applicable).
  • You can track your order status directly through our website or by using the tracking link provided.

Address Accuracy

  • Please double-check the shipping address during checkout to ensure accuracy. We are not responsible for delays or non-delivery due to incorrect or incomplete addresses.

Shipping Delays

  • While we strive to deliver your order on time, some delays may occur due to factors beyond our control (weather, carrier delays, etc.). If you experience any issues, please contact our customer service team.

Lost or Damaged Items

  • If your order is lost or damaged in transit, please contact us within 7 days of delivery, and we will assist you in resolving the issue.
  • For any issues with damaged goods, we may request pictures for verification.

Returns and Exchanges

  • For information on returns, exchanges, and refunds, please visit our [Returns & Exchanges page] or contact our customer support team.